Most organisations measure communications activity. Few measure how communications influences decisions, shapes stakeholder behaviour and contributes to organisational change. That’s where the r[...]
Read moreTranslating brand message for media impact
How to turn internal insights into stories that earn trust and media attention If your brand message isn’t earning trust, it’s just noise Purpose-driven organisations face a critical challenge: how to[...]
Read moreFrom puff to punch: What makes a good story for the media?
Media attention is harder to earn than ever. Journalists are time-poor, audiences are sceptical, and the bar for what gets covered keeps rising. A polished press release or a jargon-heavy puff piece w[...]
Read moreStorytelling matters: Hard lessons from Woolies and Coles
Storytelling matters: Hard lessons from Woolies and Coles By Mark Jones, CEO + Chief Storyteller, ImpactInstitute When Woolworths CEO Brad Banducci posted news of his retirement on LinkedIn las[...]
Read moreWhat is thought leadership? Here’s how to get it right
Thought leadership is a remarkably resilient idea in the fickle, fashion-conscious world of marketing tactics. If you’re in B2B marketing or a clearly defined market niche, it’s a safe bet you[...]
Read moreWhat is crisis communication? 7 ways to prepare
“It takes 20 years to build a reputation and five minutes to ruin it.” — Warren Buffett Crisis communication is a public relations specialty that aims to maintain or defend the reputation of a[...]
Read moreHijack marketing: Stealing the spotlight
Remember that viral story about the guy officiating his best friend’s wedding when he stopped the ceremony to propose to his girlfriend and then reveal that she was pregnant? And then when he stood up[...]
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